Welcome to Linda Greenwood Training Company.
I specialise in training trainers and customer service. Online or Face to Face - or a 'Hybrid' combination of both methods.
Delivering the NEW updated WorldHost customer service training including Online Principles of Customer Service
Writing bespoke management development programmes and updating training resources both virtual and face to face
I deliver training 'in company' or join me on one of my 'open' programmes.
I have extensive experience training trainers in the UK and internationally. I have over 10 years experience as Master Trainer and lead ‘expert’ for People 1st licensed programmes. I have now established my own training business Linda Greenwood Training Company. I am proud to be a People 1st International Senior Trainer and People 1st Approved Training Provider. Training can be delivered Online or Face to Face or a combination of both methods.
I am a dynamic and inspirational master trainer with my ambition to improve training, customer service and management skills. I have over 30 years of learning and development experience. In the last 10 years Linda has trained over 1,000 WorldHost licences trainers including many in-company trainers, college lecturers and independent trainers.
I am licensed to deliver all of the People 1st Training Career Pathway programmes (formally known at Stonebow) including the one day Introduction to Effective Training Certificate, Group Training Certificate (GTC), Practical Training Certificate (PTC), Training Development Assessment (TDA) and the Training Practical and Assessment (TPA).
I have worked with in a variety of sectors including: retail, hospitality and tourism, transport, facility management and logistics, as well as in the public sector such as councils, education and colleges.